Privacy Policy

Madame Privé operates as a private maison. Discretion is not an added service, it is the condition on which every mandate is accepted. This policy explains what information we hold, why we hold it, and the limits we place on ourselves in handling it.

This policy applies to madameprive.co, to our enquiry and application forms, and to any correspondence held with our office.

From private clients and offices: the name of the principal or representative, contact details, the discipline requested, the register or territory concerned, and the operational detail required to fulfil a mandate.

From candidates and applicants: identity and contact details, professional history, references, qualifications, language ability, availability and location, together with any documents submitted in support of a file.

From visitors: limited technical information such as browser type, approximate region and pages viewed, used only to keep the site secure and functioning.

To review a file before anything is opened, to match a requirement to a register, to conduct vetting and reference checks, to administer a membership, and to correspond with your office. We do not hold information for purposes beyond the mandate it was given for.

Client identities are never disclosed to candidates, to other clients, or to any third party without written instruction. Candidate files are presented only to the office concerned with a live requirement, and only to the extent required to assess suitability.

We do not sell, rent or trade personal information. We do not publish client names, addresses, itineraries or property details in any form, including case studies and marketing material.

A limited number of trusted providers support our operations, including secure hosting, correspondence and, where relevant, background verification. Each is bound by confidentiality obligations and may use information only on our instruction. Vetting partners are engaged only with a candidate's consent.

Information may be disclosed where we are required to do so by law, or where necessary to protect the safety of a person.

Our clients and candidates are located worldwide, and information may therefore be handled outside the country in which it was provided. Where this occurs, we apply the same standard of confidentiality and require equivalent protections from any provider involved.

Client and mandate records are retained for the duration of the relationship and for a limited period afterwards, as required for legal, accounting and continuity purposes. Candidate files are retained while the file remains active on our register, and are removed on request.

Documents that are no longer required are securely destroyed.

Access to files is restricted to those members of the office who require it. Correspondence, documents and registers are held on protected systems with controlled access. No system is absolute, and we will inform you without delay if an incident affects information you have entrusted to us.

You may ask to see the information we hold about you, to correct it, to restrict how it is used, or to have it removed from our register. Requests are reviewed personally and answered in writing. Where a request would prevent us from continuing a mandate, we will say so before acting.

The site uses only the cookies necessary for it to operate and remain secure. We do not run advertising networks or third party profiling on this site.

This policy may be revised as our practice develops. The date below records the current version, and material changes will be reflected here.